TERMS AND CONDITIONS OF SALE

1. Introduction
These Terms and Conditions govern the purchase of digital services offered by koimakoi.com (hereinafter “the Seller”) through the website https://www.koimakoi.com. By placing an order, the user fully accepts these Terms and Conditions.

2. Subject
The Seller offers digital services, provided electronically. The purchase of such services implies immediate or scheduled receipt of the service without the physical delivery of goods.

3. Purchase and Payment Methods
The purchase is made through the e-commerce platform, and payment must be made in advance using the available payment methods. Once payment is confirmed, the user will receive the purchased service.

4. Service Delivery
Digital services are provided via email, direct download, or access to a dedicated platform. Delivery times are indicated in the description of each service and, barring technical issues, will be immediate or within the specified timeframe.

5. Non-Refundability
All digital services purchased on koimakoi.com are non-refundable. The user acknowledges and agrees that, due to the digital nature of the product, once the purchase is completed, no refund or replacement is possible, except in cases expressly provided by law.

6. Right of Withdrawal
Pursuant to Article 59 of the Consumer Code (Legislative Decree 206/2005), the right of withdrawal does not apply to digital content provided through a non-material medium once the execution of the contract has begun with the consumer’s consent. By proceeding with the purchase, the user agrees to waive the right of withdrawal.

7. User Obligations
The user agrees to provide truthful information during the purchase process and not to share, distribute, or resell the purchased digital services, under penalty of legal action by the Seller.

8. Limitation of Liability
The Seller is not responsible for any technical issues beyond its control that may prevent access to or use of the service. Furthermore, the Seller does not guarantee specific results from using the purchased service.

9. Changes to Terms and Conditions
The Seller reserves the right to modify these Terms and Conditions at any time. The changes will be effective from the date of publication on the website.

10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Italian law. Any dispute arising from the interpretation or execution of the contract shall be subject to the jurisdiction of the court of Milan.

For any questions or clarifications, you can contact us at info@koimakoi.com.